Support page for Stockey
Stockey is committed to providing a transparent and secure paper trading platform for all users. Our Terms and Conditions outline the rules and regulations for the use of the Stockey mobile application.
Our Terms & Conditions cover the following key areas:
Welcome to Stockey (“the App”). By accessing or using the App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must cease using the App immediately.
You must be at least 18 years old or have parental/guardian consent to use the App. By using the App, you confirm that you meet this requirement.
The App is provided for informational, educational and entertainment purposes, allowing users to perform simulated trading with fake money. No real financial transactions or investments are conducted within the App.
The App also provides:
The AI assistant is powered by OpenAI and may generate educational responses based on your in-app activity. These features are for informational use only and do not constitute financial advice.
Users can register using their email or via third-party platforms such as Google or Apple.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
You agree to use the App only for lawful purposes. You must not misuse the App, including attempting to gain unauthorized access to our systems or interfering with its operation.
The App may display advertisements, including those served through Google AdMob. Ad preferences can be managed via your device settings or Google’s Ad Settings.
The App uses third-party services including:
The App offers optional integration with third-party brokerage service providers to enhance your paper-trading experience. If you choose to connect your brokerage account, the connection and data exchange occur directly between you and that provider through their official API.
We are not affiliated with or endorsed by any brokerage provider, and the integration is offered solely for your convenience. Your use of such integrations is governed by the terms and privacy policy of the respective provider.
Stockey securely stores authentication tokens (OAuth credentials) provided by the brokerage platform, used only to maintain your authorised connection. These tokens do not include your password and can be revoked or deleted at any time by disconnecting your account.
You acknowledge that Stockey does not execute real trades or hold client funds and that all brokerage interactions occur independently of the App.
Some features within Stockey utilise artificial intelligence services provided by OpenAI to generate insights about your virtual portfolio. By using these features, you acknowledge and agree to the following:
Stockey reserves the right to disable or modify AI-powered features at any time.
To the extent permitted by law, we are not liable for any damages arising from your use of the App, including but not limited to direct, indirect, incidental, or consequential damages.
We are not responsible for the performance, security, or data handling of any third-party service or brokerage account you choose to connect through the App.
These Terms are governed by the laws of the Commonwealth of Australia.
Any disputes will be resolved under Australian jurisdiction.
We reserve the right to terminate your access to the App at our sole discretion if you violate these Terms. Upon termination, you must cease using the App immediately.
We may update these Terms from time to time. Changes will be effective upon posting within the App. Your continued use of the App constitutes acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms, please contact us at support@stockey.com.au.